policy is committed to serving the needs of our customers. Your satisfaction is extremely important to us. Please review the information below. Contact our Customer Service Department at 877-614-VUSE (8873) and your vuse Specialist will promptly address your needs. offers a full refund or replacement on accessory returns within 60 days from order date. If the return is a result of our error or defective merchandise, we will refund the full cost of the item and shipping charges or offer a replacement at no cost to you. Returns Policy applies only to accessories purchased online at